RISE Radio

Episode 10: Liz Haynes & Melissa Smith on 2022 Medicare Star ratings and what plans must do to maintain those scores

October 28, 2021 Ilene MacDonald
RISE Radio
Episode 10: Liz Haynes & Melissa Smith on 2022 Medicare Star ratings and what plans must do to maintain those scores
Show Notes

Liz Haynes, director of risk adjustment and stars for government programs at Blue Cross and Blue Shield of Kansas City, and Melissa Smith, executive vice president of consulting and professional services at HealthMine, join us for the latest episode of RISE Radio, our podcast series that focuses on issues that impact our three communities: Quality & Revenue; Member Acquisition & Experience; and Social Determinants of Health.

They’ll be the keynote speakers at RISE’s 12th annual Star Ratings Master Class, Dec. 14-15, at the Manchester Grand Hyatt, San Diego. 

During this 27-minute podcast, Haynes and Smith offer their thoughts on inflated 2022 Medicare Star ratings, upcoming measurement changes that will likely lead to lower ratings for 2023, and the “holistic approach” plans need to take to prepare for the changes.